The Journal
Building a business that runs without you.
Field notes on AI systems that run parts of a business, written for owner-operators.
September 25, 2026
One fact per page gets you quoted by AI
How to write a website page that ChatGPT and Google's AI will actually quote: one question, one answer, facts in plain text.
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September 25, 2026
Your customer data problem started before you opened ChatGPT
Most small business data risk is old: shared logins, spreadsheets in email, staff phones. Fix that first, then give AI one approved place to live.
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